It is our desire to make useful, functional, and quality Joomla and WordPress software.
When Problems Arise, and They Will
Joomla and WordPress are very complex systems. It is impossible to test every scenario and every environment. If a problem arises, it is advised that you disable all extra extensions/plugins, change to a default theme, and see if the problem still exists.
If a paid application fails to function as promised, we will attempt to diagnose and fix the issue. If we are not able to fix the issue in three attempts or give instructions on how to do so, we will refund the purchase price.